The Bluffer’s Guide to Banking by Simon Whaley (co-written with Robert Cooper)
Relationship manager – Bank employee whose job is to ensure you maintin your relationshiop with his/her bank, rather than starting a new one with another bank.
I do thee wed – A mortgage is also the start of a relationship that may last longer than most marriages.
Death duty? – Banks are more than willing to continue serving their customers in death, particularly as this is the area of work in which they receive fewest compalaints from their customers.
To find out more about Simon visit his website at www.simonwhaley.co.uk